We want you to be happy with your purchase. If you’re not satisfied, you may request a return or exchange within 15 days of receiving your order, subject to the conditions below.
Eligibility
To qualify for a return or exchange, items must be unused and returned in their original condition and packaging. Please include any accessories or documentation that came with your order.
Items that are damaged, altered, or returned incomplete may not be eligible. If your order arrives damaged or incorrect, please contact us before sending anything back.
How to Request a Return or Exchange
Contact us through our Contact Us page within 15 days of receiving your order. Include your order number and let us know whether you’re requesting a return or an exchange. We’ll provide instructions for the next steps.
Please wait for our instructions before mailing an item back. Returns sent without contacting us first may not be accepted.
Refunds
After we receive and inspect your return, we’ll let you know whether it has been approved. Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
Original shipping charges, return shipping costs, and any applicable fees may not be refundable unless the return is due to an error on our part or the item arrived damaged.
Exchanges
To request an exchange, contact us within 15 days of receiving your order. Exchanges depend on product availability. If the requested item is unavailable, we’ll contact you to discuss available options.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us promptly through our Contact Us page. Include your order number and clear photos of the item and packaging so we can review the issue and help resolve it.
Contact Us
For questions about returns or exchanges, please reach out through our Contact Us page.